Frequently asked questions — honest answers

By law, 90 days. In practice, a work-based card takes about 12 months and citizenship about 2 years. It depends on the voivodeship and the case officer.

The price covers checking your documents, the application, filing, answering the office’s requests and support until the decision. Government fees are extra.

Payment is due before we start. Legalisation can be paid in 2–3 instalments.

20% off our legalisation work for families, group applications, returning clients and employees of partner companies.

Online: we send the contract and documents via InPost, and consultations are by video call.

English, Ukrainian, Russian and Polish.

Above all, your passport. Everything else depends on your basis — we’ll send you a list after the call.

The decision is made by the office, so we don’t promise “100% success”. But if you’re refused, we file an appeal or apply again with no fee for our work.

Appeals are reviewed in Warsaw, and there’s no fixed time limit. That’s why applying again is sometimes faster.

Yes. First we’ll work out exactly what was filed.

No — and we don’t work that way. The only way to speed things up is the legal one: an official complaint about the delay.

Because of the special laws it often doesn’t work, and a court complaint can lead to a fast but negative decision if something is missing from the file. We’ll tell you honestly if waiting is the better option in your case.

After that date you can no longer apply for CUKR. Other options remain, such as a work-based card, but they cost more, take longer and are tied to an employer.

Not necessarily, but sometimes it’s the better option. As long as no decision has been issued in your case and you’ve held UKR status continuously, you can close the current case and apply for CUKR. But if the decision has already been signed — even if you haven’t received it yet — your status has changed and CUKR is no longer available. So first we check what stage your case is at and tell you which option is better.

Yes. We register the company, open the account and handle your residence case.

Both are permanent residence permits, but the basis differs. Permanent residence is granted on special grounds (Karta Polaka, Polish descent, marriage), while EU long-term resident status is open to almost anyone who has lived and worked in Poland for a long time.

Yes, you need an official Polish language certificate. Level B1 is accepted now, but there are plans to raise the requirement to B2 — better not to wait. We book the exam for you.